The perfect starting place
If you’re feeling stuck, that’s normal. This triage is a short “choose-your-next-step” tool to reduce the overwhelm. In under two minutes, you’ll get a clear recommendation and a button to take action, whether you’re looking for work now, considering training, or dealing with unemployment system requirements.
Quick Triage
Answer a few quick questions and we’ll route you to the right EO Works service page and the correct track to select. Help options (Call / Self-Referral / WSO Connect / Schedule) show up on the service pages, not inside this triage.
Question 1: What do you need most right now?
Pick the closest match. This determines your route.
Question 2: How urgent is this?
This helps decide whether we route you to quick-start actions or planning steps.
Question 3: Do you want someone to follow up with you?
If yes, you’ll use the trackable intake options on the service page.
Your results
Your service page will have the “Help Anytime” options (Call / Request a call-back / Self-Referral / WSO Connect / Schedule with OED).
Need some more help?
If this feels like a lot, that’s normal. These buttons are your shortcuts to support. You can use them at any point, even if you haven’t finished the walkthrough or triage.
Call: 866-7-MY-WORK
Talk to someone for live help and quick answers.
Request a call-back
Send your info and we’ll contact you back.
Self-Referral (Workforce Tools)
Submit a trackable request for other resources.
Start WSO Connect
Training support intake that collects details up front to save time.
Schedule with OED
Book an unemployment-related virtual appointment (Frances/RESEA/scheduling).